Frequently Asked Questions
Everything you need to know about your next electronics purchase.
What is Beach Camera's return policy for electronics?
We offer a 45-day return policy for most electronics. Items must be in original packaging with all accessories included. Some items like drones and professional video gear may have specific requirements.
Does my purchase include a manufacturer's warranty?
Yes, as an authorized dealer for brands like Sony, Canon, and LG, all new products come with a full manufacturer's warranty. We also offer extended protection plans for extra peace of mind.
How long does shipping take for high-value items?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout. High-value items may require a signature upon delivery.
Do you offer technical support for new camera setups?
Our team of product experts is available to help you via phone or email. Whether you need help setting up your DSLR or troubleshooting a home theater system, we are here to assist.
Are the products sold on your site new or refurbished?
By default, all products are brand new. If an item is 'Manufacturer Refurbished' or 'Open Box', it will be clearly labeled on the product page and fully tested to meet original factory specifications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and financing options through Affirm to help you pay for your gear over time.